Everybody's Talking About - Revenue Rulebreaker by Lex Roman

Squarespace walks back their pricing increase saying it was an "internal error" LOL OK

Nevermind the immense customer backlash this price hike generated. It was all just a mistake, Squarespace says.

By Lex Roman

/ 24 Jul 2026

Admit listening to customers vs pretend it was a mistake with Squarespace veering off the road

Customers are bailing on the once beloved ThriveCart. The downtime is one thing. It's the communication that's the problem.

ThriveCart was down for several hours on Friday without warning, causing customers to lose sales and make moves to exit the declining platform. The problems started a couple years ago, coinciding with a $35M investment from private equity.

By Lex Roman

/ 4 Jul 2026

Why customers are bailing on the once beloved ThriveCart

Flodesk releases Studio, an AI-powered email builder they say runs on human-created design. What does that mean?

Flodesk users are overflowing with excitement about this latest release but I have questions about what human-created design means in the context of an AI tool.

By Lex Roman

/ 30 Jun 2026

Flodesk releases Studio, an AI-powered email builder they say runs on human-created design. What does that mean?

What I saw at Cannes Lions this year that made me want to be there in 2027

Everyone says you gotta be at this conference or that one. Here's what happened this year that made Lions feel like it's where I need to be.

By Lex Roman

/ 28 Jun 2026

More subscribers won’t save your newsletter business: Takeaways from The 2026 Newsletter Conference

Danielle Desir Corbett shares what she's taking back to her newsletter business from The Newsletter Conference. To scale a newsletter in 2026, it's not about list size anymore. It's about understanding your community.

By Danielle Desir Corbett

/ 22 May 2026

beehiiv's CEO backs a MAGA candidate but don't pack your bags just yet.

Tyler Denk, CEO of beehiiv, endorsed MAGA candidate Spencer Pratt in the LA mayor race on Instagram. We knew this was coming. But it's not anything like what's happening at Substack.

By Lex Roman

/ 13 May 2026