You’ve got a growing membership, but you’re worried about churn. When those annual renewals come up, it’s nerve wracking. You’re wondering what else you can do to keep members with you year after year. More automations? More stories? More events?
This month, we’re hosting membership pro Andy van Bergen to talk about to keep your members renewing. Andy’s the Head of Membership at Escape Collective. He and his team use Outpost to the max, running one of the most robust renewal and win back programs we’ve seen. We’ll discuss how Escape set up their system and what you need to know as a member-backed publisher. This is a fireside chat format.
Start a free trial with Outpost so you can check out all the features we discuss.
📼 This session WILL BE RECORDED and a recap will be shared with all registrants. Register whether or not you can make it live.
About Andy van Bergen
Andy van Bergen is the Head of Membership at Escape Collective and the founder of the fitness brand Everesting. Before joining the founding team at Escape, he ran membership at Cycling Tips (the precursor to Escape) for nearly 10 years. Andy’s based in Melbourne, Australia.
How we'll use our time
- Escape's membership design: You'll learn how Escape set up their membership for success, including perks and regular communication.
- Escape's renewal system: You'll hear the key components that keep Escape members renewing and coming back every year.
- Q&A: You'll get to ask Andy your renewal and churn questions.
Who should attend this session
- Publishers thinking of switching to Ghost
- Ghost publishers new to Outpost
- Ghost publishers already using Outpost
This event is hosted by Lex Roman of Revenue Rulebreaker in partnership with Outpost
Lex Roman (they/them) is an indie publisher who covers how solopreneurs make money at Revenue Rulebreaker and The Paid Newsletter Playbook.